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Last mile services that enhance your customer service, even after Brexit

Flexible final mile services that give you the edge

We know how important it is to maximise the efficiencies of your field engineers, and that’s exactly what you get when you use our flexible suite of final mile services. 

Our unrivalled suite of final mile options mean we can effectively facilitate next day deliveries across Ireland, plus optimise stockholdings across your field engineer network, to accelerate their efficiency, even post-Brexit. We help you achieve:

  • Better inventory efficiency – with optimum inventory levels, your engineers routinely have the parts they need
  • Improved first time fix rates - by maximising technician time, we help reduce mean time for repairs
  • Greater customer satisfaction – with less time spent waiting around for parts, we help your engineers serve your customers better
  • Drive operational savings – by delivering to more convenient locations, your technicians reduce their mileage and the time required to pick up and return parts
  • Greater visibility and control – our leading technology offers real time arrival alerts and parts tracking, helping to quickly resolve issues and reduce lost inventory. 

Our flexible services offer our clients access to strategically-located PUDOs, lockers and FSLs located across Ireland, guaranteeing your parts and products are always delivered to a location that’s most convenient for your engineers, because we know how crucial it is for your engineers to have the right part, at the right place, at the right time.

Want to enhance your proposition? Speak to our final mile experts today

Interested to find out more? Then complete the form below and find out how our flexible final mile services could help you add value to your operation.

Why Carousel?

“Carousel’s flexibility meets all our needs and their customer service is also first-class. I continue to be impressed by their willingness to address any issues and find solutions.”

Canon Medical UK

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Critical services

Dealer deliveries - With our By:NIGHT DEALER service we can deliver to your dealers and branches before they open, or at an agreed time that specifically suits their needs.

To site deliveries - Our By:NIGHT SITE service means we deliver to exactly where your engineers/technicians are or will be; no matter how difficult the location. 

To locker deliveries - Our European By:NIGHT LOCKER network of owned and partner-automated parcel lockers are convenient and accessible 24/7. Located in a variety of secure locations we make collecting and returning goods easy, whilst also ensuring engineers and customers get the parts they need early in the morning

PUDO / FSL options - Building on an established partner network of manned PUDOs and FSLs we build client-specific solutions to ensure the swift collection and delivery of time critical parts and products.

In boot deliveries - Our By:NIGHT BOOT service delivers directly into the boot of an engineer’s van, or any other secure nominated location. It’s the perfect option for when engineers need parts before they leave home.