Client Solutions Graduate (Kent, UK)
Client Solutions Graduate
This role forms an essential part of Carousel’s strategy and has a direct impact on our revenue and margins, so the work you undertake for the Client Solutions Team at our HQ in Kent is of paramount importance.
For the duration of the placement you will be working with our Head of Client Solutions and our Client Solutions Application Manager, focusing on the transition of our existing clients into our new Consignor/ MS Dynamics systems.
Over the course of the placement you will:
- Review existing systems and processes in line with a LEAN approach, making recommendations for change to improve the service, cost and number of 'delights' being delivered to our clients
- Work with the business to scope and define the change management control process to be dynamic, robust and supportive of our ISO accreditations.
- Map and translate new and existing clients into Consignor and Dynamics including access control, client rates and routing rules
- Work with the Client Solutions Team to ensure all client rates are correctly loaded and calculating within the system and yielding the appropriate margins
- Ensure all supplier rates are correctly loaded and calculated within the system, then document and manage the change management control process for any system amendments