Lister Shearing extends logistics contract with Carousel
Carousel collects daily from the Lister Shearing UK Distribution Centre and delivers goods UK next day and European express to Lister Shearing dealerships, utilising its service and technology platform, as it has since 2016. The extended contract will now also incorporate the movement of lithium batteries – classed as dangerous goods.
A customer-first approach
Lister Shearing – part of the Wahl group – benefits from Carousel’s tailored solution; including later collection times and a personal approach to account management, supporting its brand promise to deliver service excellence to its customers.
Carousel’s service and technology platform provides Lister Shearing, with a seamless delivery and returns solution, offering complete visibility and control in one central place. This, with Carousel’s dedicated client services team, enables Lister Shearing to fulfil orders quickly and keep customers informed about their orders, easily, for an enhanced buying experience.
A representative at Lister Shearing said: “We are delighted to extend our contract with Carousel. Not only do they give us a seamless and stress free logistics solution, but their customer support is also first class. Lister Shearing has a reputation for making world-class equipment and with Carousel, we can deliver the exceptional and reliable service both our dealers and end customers expect.”
Tim Deniz, Head of Client Operations said, added: “Carousel is a specialist in providing exceptional service solutions for companies where performance really matters. Extending our contract with Lister Shearing demonstrates the value great people and high-performing technology can bring to improving the whole logistics process and specifically, its impact on the customer experience. We look forward to our onward working relationship with Lister Shearing.”