ABB box

Carousel becomes logistics partner to 'Drive' ABB logistics

15 July 2015

ABB chooses Carousel

We are delighted to announce that ABB has selected Carousel as a logistics partner within its UK Drives Business Unit.

After reviewing its warehouse and distribution processes for Drives, ABB, a recognised leader in power and automaton technologies, looked to Carousel to create a personalised logistics solution.

Following a period of consultation to establish needs and ambitions, Carousel has created a solution designed to support ABB's large field engineer team and enable the organisation to deliver a great experience for their customer. The personalised solution incorporates flexible delivery options with robust reverse logistics to ensure complete efficiency within the supply chain.

A tailored IT system developed for ABB by Carousel's in-house team, provides increased visibility and better control of parts throughout the logistics process. This visibility and improved stock management ensures ABB are able to keep their customer the loop and meet their expectations

ABB Drives customers can now enjoy an Out of Hours service provided by Carousel, meaning no matter the time of day, if a delivery is critical, it's covered. This level of service support meets the increasing needs of ABB customers in today's fast-paced world and upholds ABB brand promises and reputation.

If you're interested to see a little more about how we personalise logistics for our clients, take a look at Our Approach.

If you think the services mentioned here could be helpful to you and your customers, take a look at Solutions for more information.

Of course, you can always speak to us on 01795 413 602 or complete a quick form and we'll call you.

"From the very first few days with Carousel it was clear that they had a unique approach and a completely different set of capabilities than we're seen before. Rather than taking us through rigid options, we discussed the needs of ABB and how a logistics solution could support or event improve the service we deliver to our customers."