Carousel Employee Award September 2015
10 September 2015
We are delighted to have presented our second &more Employee Award
Client Experience Account Manager, Linda Webb and Finance Co-ordinator, Cathy Ashby-Clark both won the award for showing outstanding commitment to our values and personifying Carousel's ethos: "we'll do what it takes - and more!"
Linda assisted one of our most valued clients with critical deadlines to fix a vital issue. This issue was causing significant problems with a delay in shipment dispatch. Through quick-thinking and management, Linda helped to alleviate the situation safeguarding the company's brand reputation and delighting our client.
Cathy was recognised after designing and testing a new internal process within the Business Support team. The result was a clearer shared process which helps deliver a better experience for suppliers. In addition it also means the Client Experience team are able to respond to client queries faster.
Both Linda and Cathy received retail vouchers as well as a personalised bottle of champagne to thank them for their &more commitments.
We would also like to congratulate the other nominees for this award - Gemma King, Jade Durkin, Nicola Stevens and Kathy Wilmer. All of whom were also nominated for going the extra mile and truly loving our values.
Driving exceptional client experience through &more
The concept of &more is derived from Carousel's values and beliefs, and driven from an internal ethos of 'we do what it takes - and more!' It encapsulates our commitment to our clients, colleagues, suppliers, partners and community.
Internal initiatives are developed to support the &more concept in areas such as learning & development, reward & recognition and our charity involvement.
As Gold Standard Investor in People we are extremely proud of our culture and believe this is a key asset to us as a business and also to our clients. Part of &more is recognising the work that Carousel team members do to go the extra mile, be it through day-to-day commitment or particular instances of behaviour epitomising our values.
Find out more about our core values that make us different.