Solutions

By:NIGHT

Our By:NIGHT will help you beat the competition

We know that achieving success in dealer and field engineer logistics brings customer satisfaction and long-term brand loyalty. That’s why it’s so important to get it right.

Whether you need an in-night service that delivers in-boot, direct to dealer or site, or even via a PUDO or locker, we've got your covered. 

By dramatically reducing mileage for collections, our By:NIGHT portfolio can help you increase engineer / technician up time and boost first time fix rates. We also support by reducing machinery downtime so you can avoid costly SLA penalties. Not only that our technology-enabled services are personalised to ensure you always have real-time insight into your complete supply chain and that means a reduction in lost parts too. 

It’s parts delivery without the uncertainty.

Faster deliveries, to more locations, through our specialist network

You can find out more about our By:NIGHT products including key service features and benefits below.

  • By:NIGHT D E A L E R​
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    With our By:NIGHT DEALER service we can deliver to your dealers and branches before they open, or at an agreed time that specifically suits their needs. 

    Thanks to our ‘Clever Key Management System’, we place deliveries securely into a pre-agreed alarmed area, or directly onto shelves, if required. A reliable flow of goods means less space at your dealer, minimised inventory, plus maximised operations.

    Service options: Saturday, Sunday, Monday, economy, dealer to dealer, full liability insurance.

    Special services by request: Late evening collection, special handling for oversized, dangerous goods.

    Key features: Secure ‘Clever Key Management System’​, real time GPS track & trace​, proactive status information​, dealer-direct messaging 24/7 via self serve web; SMS; e-mail or phone call plus generous size and weight restrictions. 

  • By:NIGHT S I T E
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    Our By:NIGHT SITE service means we deliver to exactly where your engineers/technicians are or will be; no matter how difficult the location. This means they get fast, convenient deliveries with no wasted miles, and you get complete traceability and control via our service and technology platform. 

    We can even provide a weekend network delivery (six or seven days a week service), if required.

    Service options: Saturday, Sunday, Monday, economy, site to site, full liability insurance.

    Special services by request: Fixed timed delivery​, person-to-person rendezvous, in-field geo-mapping delivery​, special handling equipment.

    Key features: Secure deliveries to an exact location​, picture capture, geo-position stamp proof of delivery​, real time GPS track & trace​, proactive status information​, driver-to-engineer direct communication plus generous size and weight restrictions. 

  • By:NIGHT L O C K E R
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    Our European By:NIGHT LOCKER network of owned and partner-automated parcel lockers are convenient and accessible 24/7. 

    Located in a variety of secure locations we make collecting and returning goods easy, whilst also ensuring engineers and customers get the parts they need early in the morning. 

    What’s more, as soon as a part arrives we notify your engineers, and that means no wasted time waiting around either.

    Service options: Saturday, economy, full liability insurance.

    Special services by request: Intercept and run direct via By:NOW services, en-route second delivery point, managed returns to fixed locations.

    Key features: Pre-8am delivery to most major destinations throughout Europe24/7 secure convenient access​, automatic shipping delivery and collection notifications, seamless link to BY:NOW services plus generous size and weight restrictions.

  • By:NIGHT P U D O | F S L
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    Building on an established partner network of manned PUDOs and FSLs we build client-specific solutions to ensure the swift collection and deliver of time critical parts and products.

    Supporting your SLAs, we ensure that they are placed at strategic locations to support your one, three, six and 12-hour response times. We select each site with your needs in mind, and even offer early parts availability and late drop off times as standard.

    Service options: Tote box management, full liability insurance.

    Special services by request: Intercept and run direct via By:NOW services, PUDO and FSL blended solution, managed returns to fixed locations.

    Key features: Fast implementation with proven software, early morning collection typically pre-7am, manned handovers, secure convenient access, automatic delivery & collection notifications, seamless link to By:NOW services plus generous size and weight restrictions.

  • By:NIGHT B O O T
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    Our By:NIGHT BOOT service delivers directly into the boot of an engineer’s van, or any other secure nominated location. It’s the perfect option for when engineers need parts before they leave home. 

    Permanent scan plaques placed in agreed locations ensure you can monitor all the activity of our drivers and your engineers. This means you always have visibility of where your parts are, and we can agree “Fixed Returns Path” to eliminate double handling too. 

    Service options: Saturday, Sunday, Monday, economy, tote box management, full liability insurance.

    Special services by request: Manages "Fixed Returns Path" to fixed locations.

    Key features: Pre-defined early morning drop-off per vehicle or site​, quiet and discreet deliveries, second drop-off point options, automatic shipping delivery and collection notifications, seamless link to By:NOW services plus generous size and weight restrictions.